Shipping Policy

We focus on the items get delivered to our customers as quickly as possible. Normally, you will receive your order in 7-14 business days once order is placed.

 

 

① Confirmation

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after verification.

② Processing

We will process your order in 5-45 business days.（The production time is determined by the availability of stock for the style and the complexity of the design.）

③ Shipping

Shipping time and shipping fee are due to your shipping address.

④ Delivery

If you want to track your order, you can track your order via https://www.17track.net/en. If you do not receive your tracking details, please contact us directly.

 

FREE SHIPPING

All products on the Freja’s website currently offer free shipping services.

 

PROCESSING TIME

Please allow 15-45 business days for our team to produce and package your product.Shipping timeframes are in addition to our processing times.

Please note that once your order is on its way, we are unable to change the shipping address.

 

DELIVERY TIME

Receiving time = processing time + shipping time

     1) Processing time: 5-45 business days

     2) Shipping time: 7-14 business days

 

POSSIBLE DELAYS

We do our best to ensure the timely delivery of all orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order can arrive outside of the estimated timeframe.